IT Support Solutions For Your Business

Your complete outsourced IT department. Benefit from the latest enterprise level technology and market leading software solutions

In a Nutshell

Our Support delivers to your organisation a complete IT department. Say goodbye to your technical worries with our market leading IT support. Unleash the latest productivity boosting technology to improve your organisation’s efficiency. Let us take full responsibility for your IT – supporting, resolving, liaising with third party suppliers, and keeping you informed every step of the way; while you concentrate on doing what you do best.

No hidden costs or nasty financial surprises, guaranteed! Support is billed on a straight forward, all inclusive monthly basis, enabling you to plan ahead and ensuring you get the best return from your IT investment.

Support Elements

Account Management

Our experienced client management teams are here to ensure the smooth running of your IT infrastructure and the consistent delivery of high quality IT support.

Engineering Team

Smart and Service obsessed, our IT engineers are quite simply the best in the business.

Helpdesk Support

Central to all our support  helpdesk. Our engineers are on hand to solve your technical issues.

Onsite Support

Proactive and reactive, onsite visits by our expert engineers are a key part of our Support.

Managed Monitoring

Providing complete access and control; our award winning monitoring platform is at the heart of everything we do.

Ticket Management

Our dynamic management system provides complete visibility, driving workflow and best practice compliance.

Reporting

Comprehensive monthly reporting delivers 100% transparency and accountability in all our actions.

Setup

Getting it right from the start- our diligent onboarding process ensures we get off on the right foot.

IT Roadmap

A strategic document which illustrates the current state of your infrastructure and maps out your future objectives.

Project Services

Access a full suite of IT project and consultancy services delivered on a flexible, on-demand basis.

Custom Support Solutions

Whether you need support for 1 or a 1000 users, we design custom support solutions based on your company / personal needs

Remote / Telephonic Support

We also offer remote support services, all you need is an active internet connection and we can troubleshoot and sort out most of your IT related issues via Teamviewer an awarding winning remote support software solution, totally safe and secure

Onsite Support Services

We will often recommend regular scheduled onsite visits by an engineer. These visits, at a frequency to suit your needs, put a human face to our helpdesk, and often result in higher productivity and a better relationship between your people and our IT function. Guidance for key software and processes can also be given during these onsite visits

“

Francois is a professional with high integrity. I can recommend him and his company as I have used his services in a few companies that I was/is involved in. For that extra mile, Francois is the man for the job

Tjaart Blignaut, Career Creator
“

Francois makes sure that everything is working according to the customer application and will go outside his way to help. He has a solution to any problem that you can throw at him

Ian Pienaar, Owner Mail Unique
“

Francois reaches out for life with both hands and holds on tight. He is a natural leader, someone who rolls up his sleeves and gets the job done. Working with Francois proved easy, as he is driven to excel, to be the best he can be and to help others to achieve their potential as well. He is restless in his search for knowledge and this will always stand him in
good stead

Daniel Pediwe Sape
“

Francois is a goal driven businessman, being focussed on getting things done. He is a peoples person and he is passionate about his business and his clients. Not only is he a good businessman but also a good friend for life. I have invested in Francois througout the years and he has not once dissapointed me. He has always stepped up to the expectation and many time over exceeded. I can recommend CompuFreak IT Solutions in getting things done

Ester du Toit, Personal Assistant to Director at ARQ Consulting Engineers (Pty) Ltd
“

François and his team creates a friendly and warm environment to work in. They are always willing to listen to complaints and walk the extra mile to resolve any IT query. They off-site assistance is a great way to save money especially for small to medium businesses and they are more than able to implement and manage large IT projects in larger companies.

FH Havinga, Principal ASERAC
12
Team Members
145
Days to make
36
Git Branches
759
Current Downloads
 

If you like this project, please take a second
to share with the world so weather app can grow!